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SOUNDCHECK EXPERIENCE PROCESS & FAQS

SCE - Ashley Cee Pic
BlueOctoberSummer2023
SCE - Heather Johnson Pic

What is the Soundcheck Experience process?

*Start times below are an example and may be different for some shows

  • When you arrive at the venue there will be a separate line outside doors only for Soundcheck Experience attendees. Please line up here. 

  • Around *4:30pm a Blue October team member will come out and start checking everyone in. 

  • At *5:00pm, you will be escorted into the venue. 

  • Blue October will come on stage, soundcheck a song or two, followed by a Q&A session with the audience. 

  • Next you will line up and take a photo side-by-side with the band using your phone.

  • After your photo is taken, you will be handed an autographed poster. 

  • At this time, you will head back out of the venue until doors open for the show. Before you exit, you will have the opportunity to stop at the merch booth if you would like to.

Is a show ticket included in my Soundcheck Experience purchase?

  • No, a show ticket is not included with your Soundcheck Experience. Please purchase your show tickets separately here. You must have a show ticket in order to attend the Soundcheck Experience.

What time does the Soundcheck Experience start?

  • For the Soundcheck Experience start time, please check your event page on Bandwear. Most Soundcheck Experiences start at 5:00pm. However, there are instances where the start time is different due to that day’s schedule.

What time should I arrive?

  • Please arrive at least 30 minutes prior to the start of your Soundcheck Experience. If your Soundcheck Experience starts at 5:00pm, we recommend arriving between 4:15-4:30pm. Please do not be late. We cannot hold the start of the Soundcheck Experience.

What do I need for proof of purchase?

  • All you will need is an ID (driver’s license, passport, etc.). Our team will have a list of names and will check you and your party in.

If I attend the Soundcheck Experience, can I get first entry when doors for the show open?

  • Yes! BUT you must be back in the Soundcheck Experience line when doors open. Once the general line starts entering you are not able to skip the line and will need to go to the back of the general line.

Can I bring something from home for the band to sign?

  • No. We ask that you please refrain from bringing items for the band to sign. If everyone brought something personal to have signed there would be no time to complete it for everyone.

How will I get my photo with the band?

  • Our team will take your photo using your phone so you will have your photo immediately.

Can I transfer my tickets or put them under someone else’s name? 

  • Yes, please email Bandwear Support with your order number and the new name for your passes: support@bandwear.com

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